Privacy policy

As the operator of the website at www.laserschutzseminar.ch, www.sachkunde-laserschutz.ch, www.sachkunde-lasershow.ch  (also "website" or "online shop") we are responsible for the personal data of the user ("you") of this website within the meaning of the applicable data protection law, in particular the General Data Protection Regulation ("DS-GVO").In the following, we inform you clearly within the scope of our information obligations (Art. 13 et seq. DS-GVO) about which data is processed when you visit our website and on what legal basis this is done. You will also receive information on how we protect your data in technical and organisational terms and what rights you have vis-à-vis us and the competent supervisory authority.

1. Information on the person responsible

Laserworld (Switzerland) AG
Kreuzlingerstrasse 5
8574 Lengwil / Switzerland
Phone: +41 (0)71 67780-80
Fax:     +41 (0)71 67780-88
Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Data Protection Officer:

We have appointed a company data protection officer:

Michael Nachtigall
c/o DS Compliance GmbH
Carlsplatz 24
40213 Düsseldorf
Phone:0041 - 0211 942 588 - 24
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Processing of your personal data

Informational use of our website When you call up our website merely to visit it, so-called log files are processed by being automatically recorded by our system. 
The following log files are processed automatically:

•  IP address of the requesting computer
•  Type of Internet browser used
•  Language of the Internet browser used
•  Version of the Internet browser used
•  Operating system and its version
•  Operating system interface
•  Pages accessed
•  Date and time of the visit
•  Time zone difference from Greenwich Mean Time (GMT)
•  Access status/http status code
•  Transmitted data volume
•  Referrer 
•  Internet service provider of the user

The log files contain your IP address, but it is shortened before storage. Therefore, an assignment to you is not possible and your data is not stored together with other personal data.

The processing of the above-mentioned data is necessary for the provision of our website. The legal basis for processing the data for anonymisation purposes is Art. 6 (1) lit. f DS-GVO.

4. Use of offers 

a. Customer account/registratio

You have the option of creating a customer account on our website with your personal data. This is voluntary and the data will not be passed on to third parties. If you decide to create a customer account, you must provide us with the following information:

• E-Mail-Adress
• Name
• Adress
• Country
• Telephone number

When you submit your login/registration, we store your IP address and the date and time of your registration together with the data you provide. By submitting your registration, you consent to the processing of your data by us.
Your data will be used for the purpose of managing your customer account and providing the associated functions, such as processing your customer data, and displaying your orders. The legal basis for the storage of your customer account data is Art. 6 (1) lit. a DS-GVO.

We store your data that you have provided to us as part of your voluntary registration as long as you do not delete your customer account with us. If you make changes to your details, the old details will be deleted and only the updated data will be stored. Furthermore, we only store your data in order to fulfil our contractual or legal obligations (e.g. tax obligations). In this case, we block your data to the extent that it is only processed for the necessary purposes. 
You can delete or modify your voluntary customer account with us at any time. You will find the functions for changing your details or closing your account in your profile.
   
b. Orders

When you place an order on our website, we need the following data to fulfil the contract with you:

• First name, last name and (billing and delivery) address to send you your order and invoice.
• Email address to send you the order confirmation and provide you with contract documents immediately after the order.
• Telephone number in case of queries during dispatch
• Your payment information to process payment for your order

In order to send you your order, we pass on your address data to our shipping or logistics service provider for the purpose of delivery.
The legal basis for processing the data is Art. 6 (1) lit. b DS-GVO. The data will be stored for as long as is necessary for the processing of the contract. Beyond that, we only store your data in order to fulfil our contractual or legal obligations (e.g. tax obligations). In this case, we block your data to the extent that it is only processed for the necessary purposes.
In addition to this data, we store the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of this data corresponds to our legitimate interest (Art. 6 (1) lit. f DS-GVO) in order to ensure the security of our systems and to counteract misuse. This additional data is deleted as soon as it is no longer required, at the latest when the contract with you has been completed.

c. Payment methods

If you select a payment provider on our site for payment, this provider will also receive your personal data, for example your name, address and bank account details.
 
PayPal: If you pay on our website with PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg), PayPal will receive your payment data for payment processing and it may be that PayPal carries out a credit check. You can find information on this under: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#rAnnex.
 
Credit card: When you pay with your credit card on our website, your credit card provider receives the information that you have placed an order with us. Your credit card provider may carry out a credit check. You can find more information about this on the respective website of your credit card provider.

Direct debit/advance payment: If you pay by direct debit on our website, our house bank receives your bank details for payment processing.

Klarna: When you pay on our website using a service from Klarna (Klarna Bank AB (publ) Sveavägen 46, 111 34 Stockholm, Sweden) (Sofort), Klarna receives your personal data, for example your name, address and account details. It may be that Klarna carries out a credit check. You can find more information about this at: https://www.klarna.com/de/kundenservice/identitaets-bonitaetspruefung/wieso-fuehrt-klarna-eine-identitaets-und-bonitaetspruefung-durch/ 

5. contact by e-mail

You have the option of contacting us by e-mail. Your personal data transmitted in the e-mail will be stored by us. The data will not be passed on to third parties. The data will only be processed in order to deal with your contact. The legal basis for processing your personal data is Art. 6 (1) lit. f DS-GVO. The data is stored until it is no longer required to achieve the purpose of the conversation with you and the matter of your contact has been fully clarified. 

If your email is aimed at concluding a contract with us, the additional legal basis for processing your personal data is Art. 6 (1) lit. b DS-GVO. This data is stored for as long as it is required for the execution of the contract. Beyond that, we only store your data in order to comply with contractual or legal obligations (e.g. tax obligations).

You can revoke your consent to the processing of your personal data at any time by sending us an email to  This email address is being protected from spambots. You need JavaScript enabled to view it.. In this case, all personal data of the conversation will be deleted and a continuation of the conversation is not possible.

6. Newsletter 

On our website, we offer you the opportunity to subscribe to our newsletter free of charge. In addition to your declaration of consent, we need your e-mail address. By sending the newsletter registration, you agree to the processing of your data by us.
Further details, e.g. your name, are voluntary and serve to address you personally. The legal basis for sending the newsletter is Art. 6 (1) lit. b DS-GVO in relation to your e-mail address, because we provide our service to you in this way, and Art. 6 (1) lit. a DS-GVO in relation to further data provided voluntarily. 
We will only send you the newsletter if you first confirm your registration via a confirmation e-mail sent to you for this purpose by clicking on the link provided for this purpose. This is to ensure that only you can subscribe to the newsletter. Your confirmation in this regard must be made promptly after receipt of the confirmation e-mail, otherwise your newsletter registration will be automatically deleted from our database. 

In addition, we store the time (date and time) of the transmission of your data to us as well as your IP address within the scope of your newsletter registration. The processing of this data corresponds to our legitimate interest pursuant to Art. 6 (1) lit. f DS-GVO in order to ensure the security of our systems and to counteract misuse.
Your data will not be passed on to third parties and will only be processed in connection with the sending of newsletters. The purpose of processing your e-mail address is to enable us to send you the newsletter. Further data within the scope of the registration process serve either to address you personally or also to ensure the security of our services and to prevent misuse of the e-mail address used.

Your data will only be stored for as long as is necessary to achieve the purpose. Your e-mail address will therefore be stored for the period of your active newsletter subscription if you have given your consent for this. The data that we also automatically collect during your subscription (IP address, date and time) will be deleted at the latest when you end your newsletter subscription.
 
If you provide your e-mail address when using our services, for example when making a purchase via our website, this may be used by us for sending newsletters. This is done exclusively in the context of direct advertising for our own or similar goods or services.
The legal basis for sending newsletters in connection with the sale of goods or services is § 7 (3) UWG. If we send you a newsletter following an order on our website, we store your e-mail address for the purpose of advertising our own or similar goods or services until you unsubscribe from the newsletter.

 
Option to object / unsubscribe to newsletter

You can unsubscribe or cancel our newsletter at any time. You will find the link at the end of each newsletter. By doing so, you revoke your consent or object to further use of your data for the purpose of sending the newsletter.

7. Cookies 

Please note the following: You can ensure yourself that no cookies are stored on your computer at all, or that the storage of only certain cookies is permitted. You can select this in your internet browser settings. You can also view and delete the stored cookies there.
If you block all cookies, you may not be able to use all the functions on our website.
We use cookies on our website. Cookies are text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval. A cookie therefore enables your internet browser to be identified when you call up the website again.
 
a. Own Cookies:

We use our own cookies to ensure the functionality of our website. Some elements of our website require that your internet browser is recognised after a page change.
In the overview, you can see the purposes for which your data is collected and the period for which it is stored:

The legal basis for the processing of personal data in cookies that we set on our website to ensure the functionality of our website and our offer is Art. 6 (1) lit. f DS-GVO.
 
Possibility of objection and removal

As communicated in the introduction to this section, you can enable or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been stored by your internet browser can be deleted there at any time. If cookies are restricted or disabled for our website, it may not be possible to use all functionalities.

b. Foreign cookies (Third-Party-Cookies): 

We use cookies from so-called "third-party providers" on our website. This means that when you visit our website, data from your web browser is transferred to the third party's web server and stored there.
 
Google Analytics

The Google Analytics analysis service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter: "Google Analytics") is implemented on our website.

Google Analytics sets cookies that store the following information:

• Type of Internet browser used
• Internet browser version
• the operating system you are using
• Referrer (previously visited website)
• Your shortened IP address
• Time of the server request

We use the Google Analytics function to anonymise your IP address before storing or processing it. As a rule, your IP address is still shortened within the European Union/EEA and only then transferred to Google servers in the USA. The processing of your information is pseudonymous and we will not merge it with other personal data about you.
 
We use the data collected in this way for statistical purposes in order to optimise our website and offers. The legal basis for this is Art. 6 (1) lit. f DS-GVO.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de) .

You can either prevent Google cookies from being stored directly in your browser settings or prevent your data from being processed by clicking on the following link and opting out: Click here to opt-out of Google Analytics tracking. An "Opt-Out Cookie" will be set, which prevents the collection of your user data on this website.

You can find Google's privacy policy under the following link:  https://policies.google.com/privacy?hl=de.  

8. Icon links to social networks

On our website, we use small icons that refer to our website on third-party platforms (Facebook, Instagram, Twitter, YouTube and Google+). These are hyperlinks, so no data is automatically transferred from you; but only when you click on the icons and a new tab opens in your browser with the website of the third-party provider. 

9. Other third-party content that is integrated on our website

YouTube
We integrate videos from YouTube of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter: "YouTube") for the purpose of making our website more appealing. We use the extended data protection mode so that information about you is only shared with YouTube if you activate the video by clicking on the play button of the video.
When you activate the video, YouTube uses cookies to collect information for analysis purposes and to improve the user experience. According to YouTube, the data is processed pseudonymously. However, if you are logged in to your Google or YouTube account, the data may be linked directly to your YouTube account.
Further information on data protection, including the storage period of your data with YouTube, can be found in Google's data protection guidelines at: https://policies.google.com/privacy?hl=de&gl=de.  
The legal basis for the integration of the YouTube service on our website and the associated processing of your data is Art. 6 (1) lit. f DS-GVO.
The legal basis for the processing of your data is § 26 BDSG and Art. 88 DS-GVO.

10. Your rights

If we process your data, you are a "data subject" within the meaning of the GDPR. You have the following rights: right to information, right to rectification, right to restriction of processing, right to erasure, right to information and right to data portability. In addition, you have a right of objection and a right of revocation. 

You will find details on the individual rights below:

a. Right to information

You have the right to ask us to confirm whether we are processing your personal data.
If we process your personal data, you have the right to obtain information about the following:

• the processing purposes
• the categories of personal data that are processed;
• the recipients or categories of recipients to whom your personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations;
• if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining this duration;
• the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by us or a right to object to such processing;
• the existence of a right of appeal to a supervisory authority;
• if the personal data has not been collected directly from you, all available information about the origin of the data;
• the existence of automated decision-making, including profiling, pursuant to Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for you.

If we transfer your data to an international organisation or to a third country, you also have the right to request information on whether suitable guarantees exist in accordance with Article 46 of the GDPR in connection with the transfer.
 
b. Right of rectification

You have the right to correct and/or complete the data we have stored about you if this data is incorrect or incomplete. We will make the correction or completion without delay.

c. Right to restrict processing

Under certain circumstances, you have the right to demand that we restrict the processing of your personal data. At least one of the following conditions must be met:
  

• You dispute the accuracy of the personal data for a period of time that allows us to verify the accuracy of the personal data;
• The processing is unlawful and you object to the erasure of the personal data and instead request the restriction of the use of the personal data;
• We no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims; or
• You have objected to the processing pursuant to Art. 21 (1) DS-GVO as long as it has not yet been determined whether our legitimate grounds outweigh your interests.

d. Cancellation right

You have the right to demand that we delete your personal data immediately if we are obliged to do so. This is the case if one of the following conditions is met:

• Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
• You revoke your consent on which the processing was based pursuant to Art. 6 (1) lit. a or Art. 9 (2) lit. a DS-GVO and there is no other legal basis for the processing.
• Sie legen gemäß Art. 21 (1) DS-GVO Widerspruch gegen die Verarbeitung ein und es liegen keine vorrangigen berechtigten Gründe für die Verarbeitung vor, oder Sie legen gemäß Art. 21 (2) DS-GVO Widerspruch gegen die Verarbeitung ein.
• Your personal data has been processed unlawfully.
• The deletion of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
• Your personal data has been collected in relation to information society services offered in accordance with Art. 8 (1) DS-GVO. 

If we have made your personal data public and we are obliged to erase it in accordance with the aforementioned conditions, we shall take reasonable measures, including technical measures, having regard to the technologies and implementation costs available to us, to inform other data controllers who process the personal data that you have requested that we erase all links to, or copies or replications of, that personal data.

However, your right to erasure does not exist if the processing is necessary for the following reasons (exceptions):
 

• To exercise the right to freedom of expression and information;
• for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
• for reasons of public interest in the area of public health pursuant to Art. 9 (2) lit. h and i as well as Art. 9 (3) DS-GVO;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, where the right referred to in (1) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
• for the assertion, exercise or defence of legal claims.

e. Right to information

If you have exercised your right to rectify, erase or restrict the processing of your data, we are obliged to notify all recipients to whom we have disclosed your personal data of the rectification, erasure or restriction of the processing of your data, unless this proves impossible or involves a disproportionate effort.

f. Right to data portability

You have the right, subject to the following condition, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and the right to have this data transferred to another controller: 

(1) the processing is based on consent pursuant to Art. 6 (1) lit. a or Art. 9 (2) lit. a DS-GVO or on a contract pursuant to Art. 6 (1) lit. b and
(2) the processing is carried out with the aid of automated procedures.

You have the right to request that we transfer your personal data directly to another controller, insofar as this is technically feasible and does not affect the freedoms and rights of other persons. 

This right to data portability does not apply if the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

 
g. Right of objection

You have the right to object at any time to the processing of your personal data based on Art. 6 (1) lit. e or lit. f DS-GVO for reasons arising from your particular situation. This also applies to profiling based on these provisions. We will no longer process your personal data after an objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. 

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. This also applies to profiling insofar as it is related to direct advertising.
 
If you object to the processing of your personal data for direct marketing purposes, we will no longer process it for these purposes. 

You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC (Directive on privacy and electronic communications) - to exercise your objection by means of automated procedures using technical specifications.

 
h. Right of withdrawal
Pursuant to Art. 7 (3) DS-GVO, you have the right to revoke your consent at any time. The withdrawal of consent does not retroactively invalidate the lawfulness of the processing.

i. Right of appeal to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular, you may exercise your right to lodge a complaint in the Member State of your residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.

An overview of the respective data protection commissioners of the Länder as well as their contact details can be found under the following link:https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

11. Up-to-dateness and amendment of this privacy policy

Status: 25 May 2018.